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Q: My team is pretty reserved except for one person who always chimes in for ideas/input.  What can I do to encourage others to speak up in the meetings more?A: Often times more reserved people tend to want to think about things and feel put on the spot to come up...

How can I lead a team through a transition…

Q: I’ve just been promoted to lead a new team. How do I help us behave like a team? A:  Congratulations on your promotion!  You are probably going through a transition now yourself, and your new team is going through the transition too.  I recommend meeting with the...

Q: I don’t lead a team but one of my co-workers is really disruptive to the team.  He talks over people in meetings.  He rolls his eyes when other team members speak.  The behavior has continued for a long time on the team. Is there anything I can do about it? A: ...

Q: I’m not a leader in my team, but my team has low trust and its making it hard for us to work together.  My leader doesn’t seem to be doing anything about it.  What can I do? A:   That sounds like a tough situation.  You can do a few things.  First, own your part in...

Q:  Change feels like a constant in my workplace, everytime we think we know what the plan is - something else seems to get thrown at us.  How do I deal with constant change in the work environment? A:  In his book Managing Transitions by William Bridges suggests that...

Q: "In my current role, I'm not allowed to speak directly to my customer about the project I'm working on for them. All communication with the customer is managed by a project leader. From the directives and responses we receive back from the customer, it's clear that...